When your quadruple generation family legacy has been to produce best-in-class steel products, it raises the bar on every part of the customer experience.
Many customers consider Taubensee a beacon of consistency and experience in a sea of change. Some of our reps have been working with our customers for over 35 years; often with new buyers throughout the duration of that relationship.
Instead of building from an expensive R&D model like many other companies, Taubensee pursues a purely response-based approach. Real customer needs are expressed and validated, then Taubensee invests heavily in providing best-in-class solutions for those needs.
What we've achieved is the buying power and product cost basis of a large company, with the flexibility of scheduling, customization, and responsiveness of a small customer focused company.
It's been a real pleasure to deal with the people at Taubensee over the years. I have said many times, it's not about the money, it's not about the business, it's all about the relationships. Thanks for being such a great supplier during my tenure in the business.
—Retiring Steel Buyer
Commercial Furniture Manufacturer