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COVID-19 (Coronavirus) updates

We're here to serve you

As the situation around COVID-19 (Coronavirus) has developed, Taubensee Steel & Wire Company is taking all necessary precautions to keep our employees, customers, and our community safe and healthy. This is our top priority.

TSW is following guidance from the Center for Disease Control (CDC), the Department of Public Health, OSHA, and our legal team, to set forth our own health and safety guidelines internally to maintain a safe environment. We assure you that we are doing everything in our power to provide you with the service and support you expect from TSW.

Taubensee Steel & Wire Company is an essential business

On Friday, March 20, 2020, Illinois Governor, J.B. Pritzker ordered all residents of the state of Illinois to “stay at home.” On Tuesday, March 31st the Governor extended the order to April 30, 2020.

Additionally, on Wednesday, March 25, 2020, Kentucky Governor Beshear issued a "healthy-at-home" order, similar to the content of Illinois' order. Both of these orders identified "steel and steel products" as "essential."

Due to the critical nature of our steel products and our customer’s products in keeping our country safe and healthy, Taubensee Steel & Wire is considered an essential business under these orders. As a result, all of our manufacturing operations will continue to operate while following all advised health and safety guidelines and required social distancing. This includes our Wheeling, IL, Bridgeview, IL, and Henderson, KY plants.

We will still manufacture your product to support you during this time! Our non-manufacturing employees are all successfully working from home with no lapse in communication. Please contact us through your usual everyday methods of contact. We are ready for your orders!

If your business is affected:

We ask that if you have been affected by a shutdown that you communicate the impact to your orders with us as soon as possible so we can adjust production schedules and raw material purchases appropriately.



More information

This is a rapid, dynamic situation and we will continue to advise you as we learn more. Please contact your outside or inside sales representatives with questions.

CDC COVID-19 information & resources »

Illinois Manufacturer's Association COVID-19 information »



Our commitment to health, safety, and customer service

The following protocols have been implemented effective immediately:

  • TSW office staff will work remotely through at least 4/30/2020
  • Numerous advancements in our technologytools have prepared us to service your calls and emails without interruption
  • All usual phone numbers andemails for your TSW contacts are in service
  • Business travel is ceased for all TSW employees through at least 4/30/2020
  • Customer and vendor visits havebeen postponed, and we are utilizing technology where possible to minimize employee interaction
  • Steel production at all 3 facilities is operational. At this time, we are not experiencing supply chain and/orproduction delays as a result of the virus
  • We have contingency plans in place to minimize disruptions to our daily operations including:
    • Staggering essential employees' shift arrival, break, and departure times
    • Prohibiting groups of more than 10 people at a time in any one area
  • All 3 TSW facilities have banned visitors and increased daily cleaning protocols and disinfecing supplies
  • Measures to prevent the spread of COVID-19 through proper hygiene practices have been communicatedand are being practiced by all TSW team members.