When your order demands a quick turnaround, Taubensee is equipped to meet your needs without delays, even on special requests. With the flexibility to respond to your special needs, you can rely on fast, efficient service without compromising quality. It means you’re assured of wire and cold drawn bar products that meet rigid standards, delivered to your exact specifications, on time. Whatever the requirements of the job, Taubensee delivers the products you need – when you need them.
Making a commitment to customer satisfaction requires more than meeting a production schedule. It means providing a level of service that’s consistent with every order. From the moment you contact us, you’ll notice Taubensee takes a more personal approach to serving its customers. We provide support that’s friendlier and more efficient, offer direct access to the people handling your order, and address your needs with prompt, reliable customer service.
The most effective way any supplier can set standards for service is to put themselves in their customer’s place. Our Taubensee team is constantly evolving our methods to make it easy for you to do business with us.
When problems require solutions, you want a supplier with the resources to respond. That’s why Taubensee has set up a unique, organized system that provides a direct link to service.
The Taubensee support system assures that our customers are given top priority whenever we're contacted, whether through telephone, fax, or email. It provides an immediate, dependable connection to your service representative – ultimately linking you with the entire Taubensee team, from our outside sales force to our trafficking, production and technical support staff. With responsive support backed by a strong communications network, the Taubensee commitment to service delivers solutions with every order.
Ease of Doing Business
"When we first started using Taubensee wire, we could immediately tell a positive difference. From source to delivery within our internal process we found solid quality and productivity gains due to the use of Taubensee wire. For example, receiving paperwork is simple and easy to read and the wire is more consistent from stem to stem reducing our set up time. I was originally just looking for a second source of wire but quickly found out they needed to be my only source. Everyone involved here from purchasing, accounts payable, receiving personnel and most importantly, the machine operators, ask for it by name. I even had operators trying to hide stems so they would be sure to have Taubensee wire instead of someone else's.” |
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