Sales Service Representative - Wheeling, IL
Please reference code ISRWLG
SUMMARY
Calling all up-and-coming sales trailblazers…we’re offering an exciting opportunity to join the dynamic world of American Manufacturing. Taubensee Steel & Wire Company is looking for Inside Sales Representatives to grow with our organization and further your sales career. Our training program will provide you the knowledge and skills to be successful and provide career path opportunities for the future.
Inside Sales Representatives will directly manage customer accounts, assist with new and existing business development and problem resolution to provide the best service to our customers.
RESPONSIBILITIES WILL INCLUDE:
- Meeting and exceeding monthly or annual sales goals
- Identifying decision makers amongst the targeted leads in order to start sales process
- Developing customer relationships in order to support customer needs and inquiries
- Working daily with Outside Sales counterpart(s) ensuring all parties are up-to-speed on all aspects within designated territory
- Documenting sales activities via appropriate methods and channels
- Capturing of accurate and complete information in Customer Relationship Management system (CRM)
- Cooperating with Sales Service Manager and Regional Sales Representatives to determine essential strategic approaches for sales
- Emphasizing service or product features and benefits, discussing credit terms, quoting prices, and preparing sales order reports or forms
- Handling cancellations or changes in sales order and communicating the changes with the related departments
- Coordinating with mill production departments at all three facilities and 3PL for status on orders to ensure the delivery commitment to customers is met
- Creating and delivering qualified targets to Regional Sales Reps where allowed
- Participating fully in training sessions, meetings, skill building and professional development classes
- Attending sales group meetings concerning sales targets or forecasts, reporting on market situation
- Attending industry conferences to develop industry expertise and to build network
DESIRED SKILLS AND EXPERIENCE
- Highly energetic and positive self-starter
- Exceedingly motivated with excellent telephone sales personality skills
- Able to work in fast-paced, self-directed entrepreneurial environment
- Exceptional verbal and written communication skills
- Strong customer focus
- Prominent organization and presentation skills
- Superior decision-making, problem resolution and creative thinking skills
- Excellent time management skills and able to multi-task activities with shifting priorities
- Should be honest, assertive and systematic
- Highly proficient level computer skills including Ms Word, PowerPoint, Excel and Outlook
- Bachelor's Degree preferred in sales, marketing or business related field
- A minimum of 2 yrs sales experience
- Relevant training in Inside sales is favorable
